The Senior Sales Manager is responsible for the general administration of the shop as well as the men’s and ladies’ wear departments, while the Sales & Marketing Manager is for the Uniform and public relation.
Under their supervision is a well-trained team of Assistant Sales managers, supervisors and salesmen and a tailor workshop staff of skillful employees.
Baron Kay’s company policy is a satisfaction guarantee. Instant refund can be made in case of discontent of customers upon fitting. Even after sales, free alteration can be made by sending the clothing back to Baron Kay’s in Hong Kong . Customers could also make the alteration at any tailor and Baron Kay’s will reimburse for it.